Online Privacy and Security

At My Mobile Money* (“My Mobile Money,” “we,” “us” or “our”), trust has always been the foundation of our relationship with customers. We understand your desire for privacy. Our Online Privacy Policy is designed to describe our privacy practices and principles in a format that is easy to navigate, read and understand. We pledge to treat your personal information with the utmost care and respect.

Online Privacy Policy

This Online Privacy Policy (the "Policy") describes the treatment of information that is provided or collected through any of our online interfaces to which a copy of the Policy is posted, including (the "Website"), Applications we have placed on third party sites such as Facebook®, Twitter® and other social media services, and My Mobile Money’s mobile application (the "Applications," and together with the Website, the "Services"). It also explains how we collect, use and share information based on users’ interactions with online advertisements, both on the Services and on online interfaces owned by third parties. For additional information on this Policy or our privacy practices generally, please feel free to contact us directly with your questions.

1. Types of Information

We CollectWe collect two basic types of information through the Services – personal information and anonymous information. "Personal information" refers to information that identifies (whether directly or indirectly) a particular individual, such as information you provide on our forms, surveys, applications or similar online fields. Examples may include your name, postal address, email address, telephone number, Social Security number, date of birth or account information."Anonymous information" means information that does not directly or indirectly identify, and cannot reasonably be used to identify, a particular individual. Examples may include information about your Internet browser, information collected through tracking technologies.

2. How We Use Your Information

We may use information collected through the Services in order to, among other things:

  • Provide you with, or evaluate your eligibility for, products and services that you request from us

  • Communicate with you about your accounts or transactions with us

  • Send you important information regarding the Services, changes to this Policy and/or other similar administrative information

  • Consistent with local law, required disclosures, and choices and controls that may be available to you;

  • Send you offers and promotions for our products and services, or products and services that may be of interest to you;

  • Provide you with advertising based on your activity on the Services and on third-party websites and applications. For additional information regarding our use of your information for personalization and tracking, please refer to the Online Tracking and Advertising section of the Policy.

  • Optimize or improve our products and services

3. Contact Us

If you have any questions, comments, or complaints about the My Mobile Money privacy policy and/or the way it affects you, please feel free to email us or write to us at the following address:

Elan Financial Services

225 West Station Square Drive

Suite 620

Pittsburgh, PA 15237


* The My Mobile Money Access app is owned and operated by Elan Financial Services.

Download the free mobile app

choose your flavor